ARTWORK
Camera ready artwork is required for all imprinting. 300 dpi minimum. EPS file format is required for most orders.

PRODUCTION TIME
3-5 days or 3-5 weeks. This may vary depending on product, quantity, stock, and imprinting method. Production will not begin until we receive a signed proof or email from customer approving the artwork.

RUSH SERVICES
If you are on a tight deadline, just contact us. We have many items that can be imprinted in 24 hours. We will help you navigate through the options.

LARGER QUANTITIES
For quantities larger than listed in the catalog, or on-line please contact us at 201-569-9777 for a quote.

SET-UP CHARGE
Set up charges apply to most promotional product orders. No Hidden costs.

PRE-PRODUCTION SAMPLE
End quantity price of item and price of imprint.

PAPER PROOF
We require that you sign off on a paper proof before production. Paper Proof charges may apply depending on the item.

RE-ORDERS
Include previous PO number. May need to resupply artwork. Re-order setup charges may apply depending on item.

PMS COLOR MATCH
Available on most items for an additional charge of $25 per color.

SHIPPING
Unless shipping methods or instructions are specified, we reserve the right to ship by the most economical means. All orders are will ship by the next business day for in stock items without imprint.

OVER/UNDERRUNS
We reserve the right to overship or undership up to 10% of the quantity ordered and invoice accordingly.

DROP SHIPPING
$6 per destination plus the UPS or FED EX charges.

SPLITTING SHIPMENTS
If you need some of your order to arrive at your office in Los Angeles and the rest to your office in New York, we are happy to help. Just let us know when you place your order and we will take care of the rest. Additional charges will apply.

CANCELLATIONS
Cancellations   An order cannot be canceled once the paper proof has been approved.

PAYMENT TERMS
An advanced deposit of 50% of the total order price is required on all custom orders. Printer will not commence work until this amount has been paid. Unless otherwise arranged, buyer shall pay the balance due on the order at the time of delivery. We accept all major credit cards for payment.

SAMPLES
Samples are available at end quantity pricing. Shipping charges will apply. Some samples will be free based on cost point.

RUSH SERVICES
If you are on a tight deadline, just contact us. We have many items that can be imprinted in 24 hours. We will help you navigate through the options.

ARTWORK SERVICES
Artwork should never get in the way of doing a promotion. If you don’t have artwork that meets our electronic submittal requirements, we can always help. We can recreate your existing artwork for a nominal fee or create new artwork for you. We will even do a simple typesetting of your name and message at no additional charge.

GIFT PACKAGING
Presentation is everything. Whether you are doing a handful or a roomful of gifts, the way it is packaged sets the tone for what awaits the recipient. We can gift wrap each of your promotional gifts exactly to your specifications. We can order imprinted ribbon and paper, we can personalize each gift with a tag containing your message and even send them out for you individually. The options are endless so call us to discuss the possibilities.